General terms & conditions

We think it is important to do business in a pleasant and professional manner. We also consider that this includes general terms & conditions and codes of conduct.

Dutch Council for Training and Education (NRTO)
Eurolangues applies the general terms and conditions and codes of conduct of the NRTO.

• General Terms and Conditions Entrepreneurs and Companies for Training and Education
• Code of conduct
• General Terms and Conditions - Consumers for Private Training and Education

Specific conditions

The following NRTO general terms & conditions- Consumers for Private Training and Education and the general terms & conditions for practical trainings are applicable for participation in the trainings mentioned below:

• Commercial training French, German, English, Spanish
• French, German, English for telephonists/receptionists
• French, German, English for secretaries
• French, German, English for tourism

For the contents of these trainings see practical trainings

Customer satisfaction

We are pleased to invest in our business relations and give a great deal of attention to the quality of our services. However, it can happen that you are not satisfied. Let us know this. We will gladly look for a suitable solution. If this is not acceptable, then you can direct your complaint to the Arbitration Board for Private Education. Read the complaints procedure

Also read quality assurance